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Privacy Policy

Lewis Wark Privacy Policy  


Our contact details 

Name: Lewis Wark T/A The One Source

Address: 23 Eldon Way, Biggleswade, SG18 8NH 

Phone Number: 01767 601 300 

Email address: 

Date of Revision: 3rd April 2024 


Your privacy is important to us and this privacy policy outlines the type of personal information we collection, use and store it.  

Type of Personal Information we collect:   

We currently collect and process the following information:  

  • Personal identifiers such as contact details, (for example name, delivery address, phone number and email address) via customer contact forms and order processing. 

  • We automatically collect location, IP, and user characteristics via Google Analytics and Wix. 


How we get the personal information and why we have it: 

Most of the personal information we process is provided to us directly by your, the user, for one of the following reasons:  

  • To enable us to facilitate your enquiry 

  • To provide a service 

  • To complete a sale 

  • To provide users with on going customer service and technical support.  

  • To provide relevant information and marketing materials.  

  • To create statistical data and other non-personal information to improve our services 

  • To comply with our legal obligations.  


We also receive information indirectly, from the following sources in the following scenarios: 

From Google Analytics: 

  • Location via IP address.  

  • User demographic 

  • Analytical data such as; time spent on the website, customer website journey.  

From Wix:  

  • Location via IP address.  

  • Products viewed 

  • Analytical data such as; time spent on the website, customer website journey. 


We use this information to; process orders, enhance user experience, monitor customer interaction and to ensure a high level of customer satisfaction.  


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases upon which we process this information are:  

  1. Your consent. You able to remove you consent at any time – you can do this by contacting 

  1. We have a contractual obligation to provide a service to you, the client 

  1. We have a legitimate interest 


How we store your personal information 

We take your privacy seriously and your information is securely stored. It is stored in a cloud-based server behind a secure firewall. We take every reasonable precaution to ensure the security of this data against theft, and unauthorized access. We are constantly reviewing and updating our security protocols.   

We keep your personal information for a period of 7 years. This is to ensure we meet our legal, accounting and company requirements. We will then dispose of your personal information by anonymizing and deleting the information.  


Payment information 

All online payments are made through a secure payment gateway and follow standard PCI-DSS protocols.  

Children’s Privacy 

We do not marketing (directly or indirectly) any of our products or services at children under the age of 13 and we do not knowingly collect personal information about children under 13. 


Data Protection Rights:  

In accordance with UK GDPR (Article 45) and the Data Protection Act 2018 you have the following rights: 

  • The right to restrict processing.  

  • The right to object. 

  • The right to be informed.  

  • The right of access.  

  • The right of erasure.  

  • The right of portability. 

  • The right to rectification. 


How to make a complaint: 


If you would like to submit a complaint about our privacy policy – please get in touch using our contact details at the top of this document. We will respond in writing after a detailed investigation. If we fail to resolve your concerns, you may also contact the Information Commissioner’s Office (ICO), the UK Data Protection regulator: 
Information Commissioner's Office 
Wycliffe House 
Water Lane 
SK9 5AF 

Tel: 0303 123 1113 (local rate) 





External Links 

Some of our websites may contain external links- this privacy policy only covers our websites and users should review the privacy policies of other websites as required.  


Wix’s privacy policy can be viewed here - 

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